Effective Date: March 2026
1. Introduction & Scope
Lifefulfil (“we”, “us”, “our”) is committed to protecting the personal data of our clients, prospects, website users, and other individuals we interact with.
This Privacy Policy explains:
- What personal data we collect
- How and why we use it
- With whom we share it
- How we protect it
- Your rights under applicable law
This Policy applies to personal data processed in connection with our website (www.lifefulfil.com) and our coaching, leadership development, consulting, workshops, assessments, and related services (“Services”).
We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules.
2. Key Definitions
Personal Data
Any information that identifies or is capable of identifying an individual (e.g., name, email address, phone number).
Data Principal
The individual to whom the personal data relates.
Data Fiduciary
Lifefulfil acts as a Data Fiduciary for personal data collected in connection with our Services.
3. How We Collect Personal Data
We collect personal data through:
- Website contact forms
- Program registration forms
- Coaching intake forms
- Email communications
- Contracts and invoices
- Event registrations
- Cookies and analytics tools
- Voluntary testimonials and feedback
We collect only the data necessary for defined purposes.
4. Types of Personal Data We Collect
a. Data You Provide Directly
- Name
- Email address
- Phone number
- Professional details (company, designation, industry)
- Billing and payment information
- Identification documents (where required for invoicing or compliance)
- Coaching responses, assessments, and reflections
- Testimonials (with consent)
- Session recordings (only with prior written consent)
b. Data Collected Automatically
- IP address
- Device and browser information
- Website usage data
- Cookies and analytics data
c. Sensitive Personal Data
We do not routinely collect sensitive personal data (such as health, race, religion, or sexual orientation). If such information is voluntarily disclosed in the context of coaching, it is treated with heightened confidentiality and processed only where necessary and with consent.
5. Purpose of Processing & Lawful Basis
We process personal data for purposes including:
- Providing and delivering Services
- Scheduling and managing coaching sessions
- Billing and payment processing
- Communication and customer support
- Assessments and program personalization
- Marketing communications (where consent is obtained)
- Legal compliance
- Security and fraud prevention
- Improving our website and Services
Under the DPDP Act, processing is based on:
- Consent
- Legitimate uses as permitted under applicable law
- Performance of contractual obligations
Where processing is based on consent, you may withdraw consent at any time by contacting us. Withdrawal of consent may affect our ability to continue providing certain Services.
6. Marketing Communications
If you opt in to receive updates, newsletters, or program announcements, we may send marketing communications.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We do not sell personal data to third parties.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Operate and maintain our website
- Remember user preferences
- Analyze traffic and usage patterns
- Improve website functionality
We may use analytics services such as Google Analytics or similar tools.
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect site functionality.
Our website does not currently respond to “Do Not Track” browser signals.
8. Sharing & Disclosure
We may share personal data with:
- Payment processors
- Video conferencing platforms
- Scheduling tools
- Email and marketing service providers
- Analytics providers
- Professional advisors
- Government or regulatory authorities (where legally required)
We require service providers to process data only on our instructions and to implement appropriate security safeguards. We do not sell or rent personal data.
9. Cross-Border Data Transfers
Some service providers may store or process data outside India. Where cross-border transfers occur, we implement reasonable contractual, technical, or organizational safeguards consistent with applicable law.
10. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purpose for which it was collected
- Provide Services
- Comply with statutory, tax, or accounting requirements
- Resolve disputes
Certain financial or contractual records may be retained as required by law even if you request deletion. Retention schedules are maintained internally and may be provided upon reasonable request.
11. Security Measures
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration.
While we take appropriate measures, no system is completely secure. In the event of a legally reportable data breach, we will notify affected individuals and authorities as required by law.
12. Confidentiality of Coaching Discussions
Coaching discussions are treated as confidential. However, coaching does not create a legally privileged relationship (such as attorney-client or doctor-patient privilege). Information may be disclosed if required by law.
13. Rights of Data Principals
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure (where legally permissible)
- Withdraw consent
- Nominate another person to exercise rights in accordance with applicable law
To exercise your rights, please contact us using the details below. We will respond within timelines prescribed by law.
14. Children
Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that data from a minor has been collected, we will take steps to delete it.
15. Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
16. Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our Services. Material updates will be posted on our website with a revised effective date.
17. Grievance Officer & Contact
Grievance Officer: Lifefulfil – Privacy
Email: hello@lifefulfil.com
Based in: New Delhi, India
If you remain unsatisfied with our response, you may escalate the matter to the appropriate authority under applicable law.